Security

Your data security and privacy are our top priorities. Learn about our security practices and certifications.

Encryption

All data is encrypted using AES-256 encryption at rest and TLS 1.3 in transit. Your information is protected with industry-standard security protocols.

Compliance & Certifications

We maintain SOC 2 Type II certification and comply with GDPR, PCI DSS, HIPAA, and other major security and privacy regulations.

Infrastructure Security

Our infrastructure is built on enterprise-grade cloud providers with redundant systems, automatic backups, and 99.9% uptime guarantee.

Access Controls

Multi-factor authentication, role-based access controls, and regular access reviews ensure only authorized personnel can access your data.

Threat Detection

Advanced monitoring, intrusion detection systems, and automated threat response protect against security breaches and attacks.

Regular Audits

We conduct regular security audits, penetration testing, and vulnerability assessments to identify and address potential security issues.

Data Protection

We implement multiple layers of security to protect your data at every stage:

  • Encryption at Rest: All data stored in our databases is encrypted using AES-256 encryption.
  • Encryption in Transit: All data transmitted between your device and our servers uses TLS 1.3 encryption.
  • Secure Backup: Regular automated backups are encrypted and stored in geographically distributed locations.
  • Data Retention: We only retain data as long as necessary and securely delete data when no longer needed.

Compliance & Certifications

We maintain compliance with major security and privacy regulations:

SOC 2 Type II

Certified for security, availability, and confidentiality controls.

GDPR Compliant

Full compliance with European data protection regulations.

PCI DSS Level 1

Certified for secure payment card data processing.

HIPAA Ready

Supports healthcare data protection requirements.

Infrastructure Security

Our infrastructure is built with security in mind:

  • Enterprise-grade cloud infrastructure with redundant systems
  • Distributed Denial of Service (DDoS) protection
  • Regular security updates and patches
  • Automated failover and disaster recovery
  • 24/7 security monitoring and incident response
  • Geographic redundancy across multiple data centers

Access Control

We implement strict access controls to protect your data:

  • Multi-factor authentication (MFA) for all accounts
  • Role-based access controls (RBAC)
  • Least privilege principle for all access
  • Regular access reviews and audits
  • Single Sign-On (SSO) support for enterprise customers
  • Session management and timeout controls

Incident Response

We have a comprehensive incident response plan in place:

  • 24/7 security monitoring and threat detection
  • Automated incident response procedures
  • Regular security training for all employees
  • Clear escalation and communication protocols
  • Post-incident review and improvement processes

Security Best Practices

We follow industry best practices to keep your data secure:

  • Regular security assessments and penetration testing
  • Vulnerability scanning and patch management
  • Secure software development lifecycle (SDLC)
  • Code reviews and security audits
  • Third-party security assessments
  • Employee security awareness training

Reporting Security Issues

If you discover a security vulnerability, please report it to us responsibly. We take security issues seriously and will respond promptly.

Security Email: security@shadowgrow.com

Please include as much detail as possible about the vulnerability, including steps to reproduce it. We appreciate responsible disclosure and will work with you to address any issues.

Questions about Security?

Our security team is here to answer any questions you may have.

Contact Security Team