Coupons & Discounts

Complete guide to creating discount coupons, managing promotional offers, and tracking coupon usage.

Frequently Asked Questions

How do I create a discount coupon in the admin panel?

Navigate to "Coupon Discounts" from the admin sidebar, click "Add Coupon" or "Create Coupon", fill in coupon details: coupon code (unique identifier), discount type (percentage or fixed amount), discount value, minimum purchase amount (if applicable), maximum discount amount (for percentage discounts), usage limits (per user, total uses), validity period (start and end dates), applicable products/categories. Set coupon status (active/inactive) and save the coupon.

How do I track coupon usage in the admin panel?

Navigate to "Coupon Discounts → Usage History" to view all coupon redemptions, see which users used each coupon, track discount amounts given, view usage dates and order details, and export usage data for analysis. Navigate to "Reports → Coupon Usage" to see most used coupons, total discount amounts, coupon effectiveness metrics, and revenue impact of coupons.

Can I edit a coupon after creating it in the admin panel?

Yes, find the coupon in the coupons list, click "Edit" button, update coupon information. Note that changing usage limits affects future uses only. Save changes. You can also change coupon status: Active (coupon can be used by customers), Inactive (coupon is disabled). Coupons automatically expire after end date.

Creating Coupons

Add New Coupon

  1. Navigate to "Coupon Discounts" from the admin sidebar
  2. Click "Add Coupon" or "Create Coupon"
  3. Fill in coupon details:
    • Coupon code (unique identifier)
    • Discount type (percentage or fixed amount)
    • Discount value
    • Minimum purchase amount (if applicable)
    • Maximum discount amount (for percentage discounts)
    • Usage limits (per user, total uses)
    • Validity period (start and end dates)
    • Applicable products/categories
  4. Set coupon status (active/inactive)
  5. Save the coupon

Managing Coupons

Edit Coupon Details

To modify an existing coupon:

  • Find the coupon in the coupons list
  • Click "Edit" button
  • Update coupon information
  • Note: Changing usage limits affects future uses only
  • Save changes

Coupon Status

Control coupon availability:

  • Active: Coupon can be used by customers
  • Inactive: Coupon is disabled
  • Coupons automatically expire after end date

Coupon Usage History

View Usage History

Navigate to "Coupon Discounts → Usage History" to:

  • View all coupon redemptions
  • See which users used each coupon
  • Track discount amounts given
  • View usage dates and order details
  • Export usage data for analysis

Coupon Analytics

View Coupon Reports

Navigate to "Reports → Coupon Usage" to see:

  • Most used coupons
  • Total discount amounts
  • Coupon effectiveness metrics
  • Revenue impact of coupons

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